+1 (519) 204-4779 matt@sprintmoving.ca

Privacy Policy

Sprint Moving Service and its subsidiaries respect your privacy and are committed to protecting it in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We make this policy readily available on our home page and at the bottom of every Sprint Moving Service webpage.

1. Scope of This Privacy Policy

This Privacy Policy applies to all Sprint Moving Service-owned websites, domains, and services (“Sprint Moving Service websites”).

Links to Third-Party Websites

Sprint Moving Service websites may include links to third-party websites. Once you leave our website, Sprint Moving Service is not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before submitting personal information.

2. Information We Collect

We collect two types of information:

Personal Information

Personal information includes details that can identify you, such as your:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment information (e.g., credit card details)

  • Contact preferences

This information is collected when you:

  • Request services or quotes

  • Contact us directly

  • Subscribe to communications

  • Apply for employment

Sprint Moving Service will not sell, rent, or lease your personal information to third parties.

Non-Personal Information

Non-personal information includes data that does not identify you directly. This may include:

  • Website usage data (e.g., pages visited, browser type, IP address)

  • Aggregated or statistical data collected via cookies and other tracking technologies

3. Children’s Privacy

Sprint Moving Service does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us to have it deleted.

4. How We Use Your Information

Your personal information is used for the following purposes:

  • Providing moving services, quotes, and customer support

  • Processing payments securely

  • Communicating service updates or offers (with consent)

  • Personalizing our services based on your preferences

  • Complying with legal or regulatory obligations under Ontario and Canadian laws

5. Sharing Your Information

Sprint Moving Service does not share personal information with third parties except:

  • To fulfill services (e.g., payment processors, logistics providers)

  • If required by law, court order, or government regulation

  • In the case of a merger, acquisition, or sale of assets (you will be notified)

All third-party service providers are contractually obligated to protect your information and comply with privacy laws.

6. Consent and Your Choices

We only collect, use, or share your personal information with your consent, except where permitted or required by law. You may opt out of:

  • Marketing communications (unsubscribe links are included in all emails)

  • Non-essential data collection (e.g., cookies)

To update your preferences or withdraw consent, contact us directly (see Section 11).

7. Accessing and Updating Your Information

Under PIPEDA and Ontario privacy laws, you have the right to:

  • Access your personal information

  • Correct inaccuracies in your personal data

To exercise these rights, contact us with proof of identity to ensure data security.

8. Protecting Your Information

Sprint Moving Service employs industry-standard security measures to safeguard your personal data, including:

  • SSL encryption for secure transmission of sensitive information (e.g., credit card payments)

  • Restricted access to personal information

  • Physical, electronic, and managerial procedures to prevent unauthorized access

9. Data Retention

We retain personal information only as long as necessary for the purposes collected or as required by Ontario laws (e.g., record-keeping obligations).

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Material changes will be communicated through our website.

Last updated: 2024-12-16

11. Contact Us

For questions or concerns about our Privacy Policy or to exercise your rights, please contact:

Sprint Moving Service
A Division of Sprint Delivery Service Inc.
2-85 Bessemer Rd, London, ON N6E 1P9
Phone: (519) 204-4779
Email: matt@sprintmoving.ca